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Privacy Policy

QORE offers talent search, personal coaching and hr consulting services as further explained on our website. An important aspect of our services is ensuring the protection of privacy and the handling of (personal) data with care.

This Privacy Statement applies to candidates, clients, referees, visitors to the QORE website (www.qore.be) and persons who have signed up to receive information that QORE sends periodically, such as our e-mail service.

In this Privacy Statement, the following definitions apply:
Client:
An organisation that calls upon QORE for the provision of services;
Candidate:
A person who registers for our services, a (potential) candidate for a current or future vacancy or an employee of a client;
Referee:
A person who gives a personal opinion about a candidate.

Why and how does QORE collect personal data

In order to provide the services to clients and candidates, it is necessary for QORE to collect personal information about individuals, for instance in order to fill a vacancy with a client.

For certain positions, QORE places an announcement to which candidates can reply directly. QORE may also contact candidates and referees personally, by telephone, e-mail or at the office. On that occasion, the candidate or referee will be informed of the fact that his or her personal data may be processed. This Privacy Statement will also be provided.

QORE also processes personal data for the purpose of conducting research into company sectors or market segments, often at the request of a client. Such research provides QORE with insight into target groups and the persons working in these groups. It also helps clients with their search for suitable candidates.

This type of work implies that QORE processes personal data on the basis of confidentiality and sometimes has to work without the data subject(s) being aware of the processing, for instance when conducting a search assignment for a client which cannot yet be disclosed. If it is not possible or reasonably feasible to directly approach the data subject, QORE processes personal data on the basis of a legitimate interest. Where possible, QORE requests consent, as further explained below.

Types of personal data used by QORE

Clients:
QORE uses company and contact information such as the client’s name, e-mail address, position and telephone number. In addition, QORE uses information provided by the client, such as reports on discussions with the client about vacancies and candidates.

Candidates:
QORE collects the candidate’s name, address, place of residence, e-mail address, telephone number, position and, if applicable, a resume and motivation letter.
For searches and market research, QORE also processes personal information from public sources (e.g. chambers of commerce and online publications). Personal data from third-party databases are not used.

Referees:
QORE requests the name, e-mail address and telephone number of a referee as well as the referee’s personal opinion on the suitability of a candidate for an open position.

Use of personal data

QORE processes personal data for the following purposes:
Clients :
Client information is used to perform an agreement with QORE and to pursue legitimate interests of QORE, such as relationship management and marketing.

Candidates:
To fill vacancies, where QORE acts on behalf of a client. If a candidate applies for an open position, QORE can forward the candidate’s personal data to the client; To match candidates with future vacancies. QORE keeps personal information in order to assess the suitability of a candidate for a future position to be filled by QORE; To perform a (confidential) search for a client. In this case, QORE makes a preselection and then shares a limited set of personal data relating to the candidate with the client. If the client is interested, QORE contacts the candidate for a discussion. If the discussion results in an invitation to an interview, QORE will share the other relevant personal data with the client; For the analysis or improvement of our services, for example, in the case of online questionnaires.
Please note that QORE is not responsible for the use of personal data relating to candidates by clients, provided it has complied with its own statutory obligations.

Referees:
In order to better assess the suitability of a candidate and perform the services, QORE occasionally uses information about and relating to the referee.

Coaching and assessment

A client can request coaching or the assessment of a candidate. In that case, QORE processes personal data relating to the candidate for a legitimate interest of the client or further to the instructions and on behalf of the client. If the coaching or assessment includes psychological research and results and QORE does not perform these services on behalf of the client, explicit consent will be requested.

E-mailservice and communication

When a visitor, client or candidate registers for QORE’s e-mail service or other online communication, QORE processes his or her name and e-mail address.

It is possible to unsubscribe from these messages at any time by clicking on the unsubscribe button in each message.

Storage period

QORE processes personal data only for as long as necessary to provide the services and fulfil the abovementioned purposes. At the end of this period, personal data will be erased or anonymised, unless the data must be kept for a longer period of time in order to (i) comply with a legal obligation to which QORE is subject, (ii) safeguard vital interests of the data subject(s) or a third party or (iii) further a legitimate interest of QORE or a third party, except where this interest is outweighed by the fundamental rights and freedoms of the data subject(s).

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Third parties

In some instances, QORE may for its services rely on external service providers, such as companies that administer psychological and other tests to evaluate candidates and those that provide office automation, storage, email and telephony services. These external service providers may receive personal data relating to candidates and clients which they may use solely for the purpose of performing their contract with QORE. Furthermore, they are contractually obliged to respect the confidentiality of any personal data with which they come into contact and are not permitted to make any other use of such data or to transit them to any other parties. QORE shall conclude appropriate agreements with external suppliers and service providers, in accordance with the applicable legislation, in order to safeguard the rights of data subjects.

Website

QORE wishes to keep informed of the number of visitors to its website. To this end, the identity of visitors is not important. No specific, personally identifiable information regarding visitors is saved. However, certain information is anonymised and stored. The QORE websites use cookies for this purpose. For more information about cookies and how QORE uses them please read the Cookie Policy.

Changes

QORE can modify this Privacy Statement periodically. QORE shall strive to inform clients, candidates and referees of any modifications made hereto.

This Privacy Statement is issued by

QORE
Acacialaan 14
9840 De Pinte
BE 0727 804 064